There are a few different ways to connect to a hosted database. If you are unsure of which version to use, contact your server administrator. Install a version of FileMaker Pro that is compatible with the FileMaker Server hosting the database. If you would like access to manage your databases through FileMaker Admin Console, please email our office and we can set up an Administrator Group for you.How to Access a Hosted FileMaker Database Install FileMaker Pro Depending upon the FileMaker Server version the cloud backups may be stored with Dropbox or Sync.A compressed copy of the backup file can be sent to you upon request.
We keep daily backups for one (1) week and weekly backups for six (6) months.Twice daily backups are completed at 1:00 AM and 12:30 PM and stored to a separate drive other than the main hard drive.Our hosting plans provide for multiple backups to keep your data safe in case you accidentally remove crucial data or in the unlikely event of a main hard drive catastrophe. There may be a delayed response, but the hosting engineer will troubleshoot the system as soon as possible. Occasionally, you may need to leave a message and we'll get the request done the same business day or by the next business day.įor hosting emergencies outside of normal business hours, please call 76 and you will be forwarded to the hosting engineer on call. Productive Computing’s hosting staff works Monday through Friday, from 8:00 AM to 5:00 PM (Pacific Time) and are available during these hours to address questions and issues. Send your FileMaker files safely and securely via our FTP service. FileMaker Certification Sample Questions.
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